Add Value to Your Organization Every Day
Competition for jobs and promotions is really fierce these days. Make sure you beat the competition by improving your networking and communication skills, and bring additional value to your...
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Lisa Voso’s Quick Tips for Better Business Communication #2
Listening is a Powerful Tool In the corporate environment, employees and managers at all levels like to feel like their input is listened to and valued. To foster that environment, ask people to talk...
View ArticleWhat Can Professional Development Do For YOU?
I’m proud to be a member of STTACC, Staff Training for Technical and Community Colleges. As a part of this group, I join with schools like Green River Community College, Centralia College and Renton...
View ArticleHow to Make a Great First Impression
Whether you are in a networking situation or a business meeting, the first impression you make is critical to your success. And you only have 5 seconds to make it a good one! To ensure that you make a...
View ArticleTalk To Your Audience, Not Your Slides
One of the corporate communication classes I teach is on how to give an effective presentation. This class is particularly beneficial for leaders and managers who are required to give presentations all...
View ArticleThe Power of Communication
If you’ve ever taken one of my classes, you’ve heard me talk about the “ju ju bucket.” To me, the ju ju bucket illustrates the power of communication. When we get up each morning, we start with a...
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Personalized Keynotes Get YOUR Point Across
I am often asked to give keynote addresses at graduation ceremonies, chamber of commerce events and association meetings. I enjoy doing them, but they are a lot of work. Why? Because I tailor them...
View ArticleIs Your Customer Service Staff Bringing Them Back For More?
Whether your staff is talking to a customer for the first or the hundredth time, the impression they leave is a reflection on your business. That customer interaction can guarantee repeat business and...
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Begin with the End in Mind – Effective Communication to Achieve Your Goals
As part of my high school and college speech teams, I learned that much of communication is performance training. Communication, of course, must be genuine but it helps to visualize and plan for the...
View ArticleThere’s a Person on the Other End of that Text
As more communication tools like social media become available to us, I’m noticing that the quality of our communication is eroding. People abbreviate thoughts and ideas, skip the general pleasantries...
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